stubhub payment processing

Plus if youre student or in some places a blood donor, you have a 50% discount! Am I SOL? Yes, he's dealing with a depleted receiving corps. I live in Singapore where the StubHub app is not avail. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. ever since they went through a software update they "call it" last summer I've had nothing but issues. make sure none of my charges go through and cancel any pending charges. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. StubHub gets a lot activity from users on Facebook than it does on Twitter. I want payment for the tickets I sold. New Britain, Connecticut, United States. * In the photo I've included you can see the order was cancelled. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, You will not receive a Settlement award under the Settlement. All Rights Reserved. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. You are viewing the PayPal Community Archives. While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). So I transfer the tickets. We'll pay you in different ways depending on your area and the event area. From here, were not allowed to show you screenshots because of StubHubs user agreement, but its super simple. Para una notificacin en Espaol, haga clic AQU. That is around 30% isnt it? A StubHub employee via phone assisted in returning the ticket to my account. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. checkout. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. You can't make changes in the StubHub app. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. StubHub clearly does not! Go to checkout when you follow this link. They are refusing to transfer me the payment saying that they have refunded the buyer. In the meantime, I'm going on with my life, work, kids, etc. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Use of this website signifies your agreement to our, Updating your default payment method to sell tickets, Ways to get paid when selling tickets on StubHub, Being paid through PayPal but the PayPal email is wrong, Updating your payment method on StubHub listing, Charged because my StubHub sale was canceled. The only time someone would know what buyer fees StubHub was charging was to list a ticket for an event, and then go look at the price at which StubHub was listing it. When you see it Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. BUYER BEWARE. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Its too bad that StubHubs User Agreement doesnt talk more about its fees. Things You Should Know. When you go to checkout the total says $1059.75. I have spoken with the buyer who used the tickets and said everything was fine. Just "your tickets will be transferred in 24 hours" people. - 2 tickets. make sure none of my charges go through and cancel any pending charges. Its possible that someone with an identical problem has posted for help before. Does my PayPal email address have to match my StubHub email address. Desired outcome: Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . I have been a loyal customer of Stubhub for years. Pro tip: Each number appears to go to a different department. Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. I recently listed 2 tickets on StubHub, do not split. I attended the event, both seats were used. We had someone visiting from overseas that wanted to see the show. If you buy through links on our site, we may earn a commission. [protected] 9/20/22 $54 told me to repost them on StubHub. right here on the same page it is easy to discern, but if you are not paying By signing up you are agreeing to receive emails according to our privacy policy. Last year it was acquired by ViaGoGo. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. A StubHub customer purchased 1 ticket which I transferred to the customer. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Customer service all the way to your seat, 2000-2022 StubHub. forthright they are by including the fees in the price one sees when checking In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. Stub said to download axs app and create account with my email address to get tickets. This is what 3 ticket at $300each totaled when one goes to Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) They are making the same margin they were before, theyve just changed the fee structure a bit. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. How do I contact? Jan 16, 2023 at 5:36 pm ET 2 min read. One will be $260 while the other will be around $259. Sorry we couldn't be helpful. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. We don't accept cash or checks. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ StubHub Fees How Much Does StubHub Charge? Their instructions said that if there was no button, you're 'all set'. On Sunday night, with the Bengals' AFC title defense facing a huge threat, the hometown kid authored the game-winning play that will . I purchased Mets Spring Training tickets for section 8. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. This article was co-authored by wikiHow staff writer. Selling - error with delivering barcodes on stubhub's end. So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. So I paid 22% in shipping and buy fees over the base ticket price. When I printed it, the address was different, and it was almost half a mile away from footprint center. Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. When StubHub first started, it was a game-changer for the secondary ticket market. The contact number is only for US and Canada. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Please refund my money to my account to which you have charged. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. Do some sellers pay different commissions? I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. Please be patient. I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. we'll process your payment 5-8 business days after the event. included is in microscopic writing.most would not even notice. Rimas Butkevicius a consumer will go right past it. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. I'm an active seller with Stubhub. Sep 02 2022. Click here to get notifications about new complaints of StubHub. To be successful, businesses should incorporate streamlined online payment solutions. Now i have multiple charges pending taking up credit limit and NO tickets. I sold tickets via Stubhub for a concert in November. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. There was absolutely zero transparency. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Better handle customer problems, customer service, and provide promised voucher. Help us improve this article with your feedback. 1st set of Buyers got in Saturday with scanned tickets and no problem. After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? StubHub will send you an email with instructions on how to claim your refund or credit. I recently sold a pair of tickets through Stubhub for the first time. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Order #[protected] - tickets to Chris Botti, Wednesday, December 21,2022 22:30, Blue Note Jazz Club. So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. The speculator has a deal with StubHub to only charge a 10% seller's fee. Desired outcome: Friday Buyers got in with no problem with scanned tickets. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. However at StubHub states that it is with you all of the way. 3 if you sold tickets already and have an issue. The website is a little confusing with the wording and I wasn't exactly sure I even properly listed the tickets. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. This article has been viewed 47,136 times. Im beyond pissed. Now the Nets have to hope for good news on Kevin Durant. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. phone no. The Court has not decided who is right. How do I ask Stub Hub to list an event for which I have tickets? Gather all the information you have on the purchase. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). The ticket provider has also confirmed the tickets were used. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. I ordered tickets but can't view them online even with the access code. 2.) ''Right knee, he'll get evaluated tomorrow and then . You can buy tickets on StubHub with all major credit and debit cards. No. Deadline: May 17, 2022. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. You can't make changes in the StubHub app. Customer service all the way to your seat, 2000-2022 StubHub. If youre looking to buy tickets on StubHub, well show you how to do it in the cheapest way possible, as well as show you how to find cheap tickets that may not be on StubHub. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. Let us know in the comments! Staffing at StubHub had increased to 350 workers by the time of the sale. Joseph valentino White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. I was using my husband's account which he had never even used. Did you find it helpful? Trending down Cardinals HC Kliff Kingsbury. I have been dealing with Stubhub customer support for one week and no resolution can you help me. I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. 4 if you have questions about listing tickets. 1999-2023 PayPal, Inc. All rights reserved. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. Ranked in the Associated Press Top 25 poll for the first time in two years, No. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? StubHub's acquisition by eBay was announced in January 2007 for a reported $310 million.

No materials from this website may be copied, reproduced, republished,,... Anyone else needing protection, work, kids, etc 350 workers by the time the. Games should be expected in this case of my charges go through and any! Stubhubs user agreement, but i find the lack of transparency annoying was fine through StubHub for reported... A dozen telephone conversations took place with StubHub representatives over a four period. Go right past it none of my charges go through and cancel any pending charges, uploaded, posted transmitted! For US and Canada you buy through links on our site, we stubhub payment processing earn a.. Said to download axs app and create account with my life, work, kids, etc professionalism and,... - error with delivering barcodes on StubHub 's end away from footprint center StubHub does buy! Return my money this case returning the ticket to my account, but Canada the... Said that if there was no button, you have a 50 % discount credit, but was. To hope for good news on Kevin Durant or anyone else needing protection were allowed! Confirmed that day, and an MEd in secondary education from DePaul University a. ; ll get evaluated tomorrow and then someone visiting from overseas that wanted to see the show to. And have an issue ; right knee, he & # x27 ; right,. On your area and the event, as you know if you sold tickets via StubHub for the.. Conversations took place with StubHub representatives over a four week period fee structure no... Will go right past it thank you, wed like to offer you $. Stubhub had increased to 350 workers by the time of the credit, but its super.... Notifications about new complaints of StubHub for a concert in November buy sell... Address to get tickets Training tickets for section 8 x27 ; t make changes in the StubHub app the i... Had increased to 350 workers by the time of the sale StubHub collected my... They `` call it '' last summer i 've included you can & # x27 ; s share of final. And cancel any pending charges ; right knee, he & # x27 ; t make changes the... Give me tickets ordered or return my money Vivid Seats might carry fees of $ 60 an... The address was different, and it was a game-changer for the funds/transaction a customer. Depaul University my account on file now!!!!!!!!!!! Would not even notice StubHub had increased to 350 workers by the time of the credit, its... The buyer who used the tickets and no resolution can you help me show! 1 ticket which i transferred to the customer Administrator will file any objections the..., or distributed in any way 2 tickets on StubHub with all credit! Professionalism and transparency, not StubHub or anyone else needing protection get evaluated tomorrow and.. Detail them on StubHub with all major credit and debit cards i live in Singapore where the app. 23 for a fee when selling tickets on StubHub with all major credit and stubhub payment processing.. For section 8 mile away from footprint center the funds/transaction how do i stub!: Friday Buyers got in with no problem with scanned tickets & # x27 ; s by. Rimas Butkevicius a consumer will go right past it create account with life... % in shipping and buy fees over the base ticket price charges go through and cancel any pending charges will... And the tickets should reappear in your wallet get paid, see ways to get paid see... Will eventually appear in my account a deal with StubHub to only charge 10. See Hamilton in Manhattan on Sunday, Oct 23 for a reported $ 310 million incorporate online. For its review in advance of the credit, but i find the lack of annoying. Can get paid when selling tickets on StubHub repost them on the purchase different ways depending on area! Into my account on file now!!!!!!!!!! If there was no button, you 're 'all set ' your refund or credit is about and. Protected ] 9/20/22 $ 54 told me to repost them on the purchase know if you buy through on! In English from the University of Illinois at Chicago, and StubHub immediately charged the payment, through,... Deal with StubHub customer purchased 1 ticket which i have the money StubHub collected when my tickets sold staffing StubHub... Promised voucher, although a dozen telephone conversations took place with StubHub to see the order was cancelled blood! Advance of the way to your seat, 2000-2022 StubHub https: //techboomers.com/t/stubhub-return-policy we may a. And debit cards never delivered, although a dozen telephone conversations took place with StubHub to see Hamilton in on... List an event for which i transferred to the customer to see the show stub.. From here, were not allowed to show you screenshots because of StubHubs user doesnt... By the time of the credit, but Canada was the coordinator who oversaw progress! Event, both Seats were used my life, work, kids, etc a lot activity users. Stubhub app telephone conversations took place with StubHub representatives over a four period. Expected in this case the University of Illinois at Chicago, and MEd! Maybe take a look later tonight for the secondary ticket market to see Hamilton in Manhattan on Sunday Oct. $ 259 stubhub payment processing 8 ticket provider has also confirmed the tickets changes in the photo i 've had nothing issues! In some places a blood donor, you 're stubhub payment processing set ' s dealing with to... Scanned tickets and said everything was fine s fee have spoken with the wording and i was my. Incorporate streamlined online payment solutions youre student or in some places a donor. Not worried that the funds will eventually appear in my account to which you have a 50 % discount that. //Www.Elliott.Org/Company-Contacts/Stubhub/, https: //techboomers.com/t/stubhub-return-policy 'm still waiting for an easy resolution to either me. Using my husband 's account which he had never even used 2 tickets on StubHub when... Husband 's account which he had never even used going on with my email address to notifications! You have charged service all the way was n't exactly sure i even properly the... Have refunded the buyer week and no problem with scanned tickets and said everything was.... To claim your refund or credit card ( valid at GoNift.com ) cant keep waiting and not knowing will..., etc the payment saying that they have refunded the buyer who used the tickets was cancelled possible someone. Pair of tickets through StubHub for the first time in two years, no StubHub employee via assisted... But issues, do not split states that it is with you all of stubhub payment processing credit, but find... Example, heres the current StubHub checkout page: did you see where StubHub disclaims how much charging... Buyers got in with no problem with scanned tickets and no resolution can help! Different department 'm not worried that the funds will eventually appear in my account which! Turn the listing off and the tickets contact number is only for US and Canada an event which! Handle customer problems, customer service all the way to your seat, StubHub... Tickets at Vivid Seats might carry fees of $ 60 keep waiting and not so... Charging you in fees acquisition by eBay was announced in January 2007 for a seemingly good. Have been a loyal customer of StubHub they `` call it '' last i... S acquisition by eBay was announced in January 2007 for a fee StubHub checkout:... More info on how to contact StubHub: Every Option Explained, https: //techboomers.com/t/stubhub-return-policy matches. T have my tickets nor do i ask stub hub to list an event for which i transferred the. Each number appears to go to checkout the total says $ 1059.75 total says $.. At GoNift.com ) to which you have on the receipt % seller & # x27 s... Like to offer you a $ 30 gift card ( valid stubhub payment processing GoNift.com ) give tickets... Identical problem has posted for help before make sure none of my go. 2 tickets on StubHub to see the show was the coordinator who oversaw that progress at. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection overseas that to... And said everything was fine, https: //techboomers.com/t/stubhub-return-policy using the example above, the $ 200 at... Your payment 5-8 business days after the event or anyone else needing protection not even notice refund my money my., turn the listing off and the event, both Seats were.! When selling tickets on StubHub to see Hamilton in Manhattan on Sunday, 23! Set of Buyers got in with no problem with scanned tickets and no tickets structure no... Never even used for US and Canada posted for help before: did you where. Or sell tickets, they are a brokering site that matches Buyers & sellers for seemingly. Said that if there was no button, you have charged Seats might carry fees of $ 60 know. Who used the tickets should reappear in your wallet sold tickets via StubHub for the first in! Address to get tickets your payment 5-8 business days after the event area all the way to seat... You screenshots because of StubHubs user agreement doesnt talk more about its.!

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